Jest, w końcu Angielska wersja bardzo dobrze przyjętego raportu “Logistyka e-commerce. Gdzie jesteśmy, a gdzie chcemy być?” właśnie ujrzała światło dzienne.

Originally published in Polish, in March this year by the Polish Institute of Road Transport, in cooperation with, among others, Otimo sp. z o.o. and LODZistics - Logistics Business Network of Central Poland. the report delves deeper into the topic of e-commerce logistics. The report met with great interest and response from the industry, so it was only a matter of time before its English version in was published. The waiting time has passed. We invite you to read and share the report with your colleagues abroad.

The report in English is available for download at this link: https://lnkd.in/eGh5FFWp.

What topics are covered in the report? Among others:

• KEP market, trends, B2C, C2C, OOH
• Reverse logistics – return cost analysis 
• Optimization algorithms – an indispensable part of the e-commerce ecosystem
• Polish e-commerce logistics: Close – Ecological – Fast – Cheap
• Ecology in e-commerce – an overview of key issues
• Case study:
  • Use of local return channels in the MODIVO Group
  • Re-commerce in Expondo

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The premiere of the Polish version of the report “E-commerce logistics. Where are we and where do we want to be?” took place on March 7, 2024, and was accompanied by an online debate in which industry experts and the authors of the report took part, discussing individual elements of e-commerce logistics: Anna Majowicz (the Polish Institute of Road Transport), Marta Cudziło (Łukasiewicz – Poznański Instytut Technologiczny), Mirek Gral (Last Mile Experts ), Jacek Powalka (Last Mile Experts ), Adam Sasim (MODIVO), Rafał Moryto (Happy Pack S.A.), Michał Wójcik (Alsendo). Otimo was represented at the debate by Krzysztof Chaładyn, who played a double role that day - being also a representative of another report partner: LODZistics - Logistics Business Network of Central Poland.. 

The debate was very substantive, engaging and enjoyed great interest from the audience. You can see it in its entirety below or read more about it in an extensive summary.

Na łamach portalu Polskiego Instytutu Transportu Drogowego, ukazał się własnie artykuł pt. “OPTIMIZATION ALGORITHMS, OR ARTIFICIAL INTELLIGENCE IN E-COMMERCE LOGISTICS“. Zachęcamy do jego lektury, gdyż po pierwsze jest to temat nam bardzo bliski, a po drugie teskt powstał na podstawie raportu “Logistyka E-commerce. Gdzie jesteśmy, a gdzie chcemy być?”, którego byliśmy partnerem i w którego powstanie mieliśmy swój wkład. Jeśli zainteresuje Cię artykuł, na pewno chętnie sięgniesz po raport.

What is the article about?

Here you can get a glimplse of it by checking out its table of contents:

1 Customers – what expectations do they have regarding delivery?
1.1 It's supposed to be fast!
1.2 Ma być eko!
2 How to meet the growing market demands?
3 The solution is AI!
4 Optimization algorithms in logistics
4.1 Order Picking
4.2 Vehicle Routing Problem
4.3 Last mile
5 Will AI make me successful in e-commerce?

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The premier of the report “E-commerce logistics. Where are we and where do we want to be?” took place on March 7, 2024, and was accompanied by an online debate in which industry experts and the authors of the report took part, discussing individual elements of e-commerce logistics: Anna Majowicz (the Polish Institute of Road Transport), Marta Cudziło (Łukasiewicz – Poznański Instytut Technologiczny), Mirek Gral (Last Mile Experts ), Jacek Powalka (Last Mile Experts ), Adam Sasim (MODIVO), Rafał Moryto (Happy Pack S.A.), Michał Wójcik (Alsendo). Otimo was represented at the debate by Krzysztof Chaładyn, who played a double role that day - being also a representative of another report partner: LODZistics - Logistics Business Network of Central Poland.. 

The debate was very substantive, engaging and enjoyed great interest from the audience. You can see it in its entirety below or read more about it in an extensive summary.

The report itself is available for free download HERE. We strongly encourage you to read it - it's worth it! And for all those still unconvinced, here's a sneak peek:

Three days. This is the average delivery time expected by consumers in Europe and the US. Moreover, 41% of respondents would like to have the opportunity to use the so-called Q-commerce (quick commerce), i.e. deliveries between 10 minutes and a few hours after purchase - not only for groceries, but also for all online purchases. 

In 2023, as many as 79% of people using the Internet declared that they buy online. E-commerce has an increasingly larger piece of the pie, which is related to the development of technology and changes in consumer habits. Customers value convenience and a holistic shopping experience. They expect increasingly faster and hassle-free deliveries, which poses huge challenges for sellers.

How to meet the growing market demands? Among others the authors of the report "E-commerce logistics. Where are we and where do we want to be?” sought answers to such questions,

What topics are covered in the report? Among others:

• KEP market, trends, B2C, C2C, OOH
• Reverse logistics – return cost analysis 
• Optimization algorithms – an indispensable part of the e-commerce ecosystem
• Polish e-commerce logistics: Close – Ecological – Fast – Cheap
• Ecology in e-commerce – an overview of key issues
• Case study:
  • Use of local return channels in the MODIVO Group
  • Re-commerce in Expondo

The premier of the report “E-commerce logistics. Where are we and where do we want to be?” took place on March 7, 2024, and was accompanied by an online debate in which industry experts and the authors of the report took part, discussing individual elements of e-commerce logistics: Anna Majowicz (the Polish Institute of Road Transport), Marta Cudziło (Łukasiewicz – Poznański Instytut Technologiczny), Mirek Gral (Last Mile Experts ), Jacek Powalka (Last Mile Experts ), Adam Sasim (MODIVO), Rafał Moryto (Happy Pack S.A.), Michał Wójcik (Alsendo). Otimo was represented at the debate by Krzysztof Chaładyn, who played a double role that day - being also a representative of another report partner: LODZistics - Logistics Business Network of Central Poland.. 

The debate was very substantive, engaging and enjoyed great interest from the audience. You can see it in its entirety below or read more about it in an extensive summary.

The report itself is available for free download HERE. We strongly encourage you to read it - it's worth it! And for all those still unconvinced, here's a sneak peek:

TransLogistica Poland to wiodące targi transportu i logistyki w Europie Środkowo-Wschodniej, których X edycja odbyła się w dniach 7-9 listopada 2022 w Warszawie. Poza możliwością odwiedzenia stoisk przedstawicieli różnych branż związanych z transportem czy logistyką w ramach targów organizowanych jest szereg bardzo ciekawych wydarzeń. “We were pleased to accept an invitation from the Polish Institute of Road Transport to participate in an expert panel dedicated to the last mile.” – mówi Krzysztof Chaładyn, Wiceprezes Zarządu w Otimo Sp. z o.o. “Just being included in such a respectable group was an honor for us. A conversation with the leading representatives of the biggest players in the logistics industry in Poland, such as Sebastian Anioł, is an incredibly interesting experience and a tempting proposition. It was also another great reason to visit the trade fair, meet with colleagues in the industry, talk to partners or refresh some contacts.“

It may seem that the last mile means “only” the final stage of the goods delivery. Nothing could be further from the truth. In the case of online shopping, this final stage turns out to be the most significant, costly and complicated in the entire logistics process. This results, among other things, from the conditions of conducting logistics operations in city centers or the growing role of the e-commerce market. All factors indicate that the last mile challenges will intensify in the future. Such issues were the main subject of the debate, which was met with extremely high interest.

“From the information we received from the organizers and from conversations behind the scenes, it seems that it was one of the most popular panels during this year’s edition of TransLogistica Poland” – dodaje Krzysztof Chaładyn. “What I can personally confirm is that the hall was filled to the brim, the debate was very interesting, and from the discussions I had with the audience after the panel, it seems that it aroused the interest of many viewers as well. We will definitely add the event to the calendar and come back here next year“.

Aby sprostać wyzwaniom związanym z gwałtownie rosnącym wolumenem zamówień e-commerce niezbędny jest elastyczny model obsługi przesyłek na etapie ostatniej mili. Jednym z najbardziej skutecznych rozwiązań w tym obszarze jest dostawa poza miejscem zamieszkania odbiorcy, tzw. OOH (out of home). Jak zauważa Mirek Gral z Last Mile Experts “Rozwój sieci PUDO lub automatów paczkowych napędzany jest przez konsumentów, którzy poprzez możliwość nadania lub odbioru przesyłki w wygodnym dla siebie miejscu i czasie wybierają ten model logistyczny. Wybór usługi dopasowany jest do indywidualnych potrzeb. Jeszcze 10-20 lat temu e-commerce decydował za klienta, którym przewoźnikiem wyśle zamówienie, klientowi pozostawało czekać na kuriera. Dzisiaj się to zmieniło. Platformy prześcigają się, udostępniając szeroką paletę usług logistycznych. Dane wskazują, że w 2021 roku UE i Wielkiej Brytanii sieci PUDO urosły o 32% r/r. Natomiast liczba automatów paczkowych wzrosła z kolei o 82% w stosunku do roku 2020”.

The report is a compendium of last mile knowledge for e-commerce. It includes:

Charakterystykę dostaw OOH (ang. out of home),
Opis rosnących problemów z umieszczeniem automatów paczkowych w przestrzeni publicznej,
Analizę optymalizacji – potencjału, który dopiero odkrywamy, 
 Dyskusję o ekologicznym wymiarze transportu i jego wpływu na globalne ocieplenie.

An addition to the report is a webinar hosted by Anna Majowicz. During the webinar, Mirek Gral (Last Mile Experts), Marta Cudziło (Łukasiewicz-PIT) and Krzysztof Chaładyn (Vice-Chairman of the Board of Otimo) discuss the challenges and the future of the last mile for e-commerce.

“Cieszymy się, że udało się nam znaleźć w tak zacnym gronie” – mówi Krzysztof Chaładyn. “Eksperci, którzy współtworzą raport są gwarancją, że jest to publikacja najwyższej próby, wypełniona świetną, merytoryczną treścią. Nie pozostaje mi nic innego, jak tylko z przyjemnością zaprosić do lektury”.